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IOVC Strategy and Technology - The Voice Component

Internet, office, voice and customer relationship strategies and technology

VOICE TO VOIP TECHNOLOGY

Are your phone bills getting too high? Are you getting frustrated with the inflexibility of your cell phone while traveling? Do you find your current telephone system too limiting? Will your phone system create a limit on your profits? Is non traditional phone service considered an unreliable service? Can a phone service help you market your business? Can you reduce your hotel phone bill to zero with your current phone service?

If you are bewildered by any of the above questions, we’ve got the perfect solution for you, VOIP. Chances are you’ve probably already heard the term VOIP and wondered what it could do for you. Well, for starters VOIP stands for Voice Over Internet Protocol, and what it does is, it allows you to use internet technology as a means of telecommunication.

Sounds simple enough right? So what are the benefits?

The most significant benefit of using VOIP is that it substantially reduces your costs. Other benefits to your business are:

· All incoming calls to a VOIP line are free

· Ability to be mobile (You can use VOIP anywhere in the world)

· Unlimited Long Distance

· Most VOIP packages offer a flat rate service. They also offer unlimited coverage to all of US and Canada

· Installation is relatively simple

· Provides flexibility. Let’s just say your business operated from multiple sites. With VOIP it would be possible to have a single centralized system located at one site, with optimal staffing resources to operate, manage, and support. Therefore instead of 3 receptionists, you’ll only need 1!

Doesn’t this sound great? So how can you get started?

All you need to get started is a PC, a VOIP application, and a headset. There are many VOIP applications out there; however we strongly recommend using Skype.

Skype is one of the fastest growing VOIP applications available. It runs on Windows, Mac, Linux, Pocket PC, and many WiFi cell phones. In addition to the benefits listed above, Skype also offers:

· The ability to use the application without sitting at your computer

· The ability to have an answering machine

· The ability to make video calls

· The ability to call almost any cell or telephone in the world

· The reliability that you can cancel your home telephone and long distance service and save significant money on your phone costs.

· The ability to receive messages from cell phones

In addition:

· Skype to Skype calls are always free

· Great audio quality

· Easy to use

· It works anywhere you go

· It is portable

· It works on all popular operating systems

· It can work just like a telephone – with a telephone

· It is so easy, that even non computer users can use it.

With all these great benefits and cost-reduction potential, when will you learn to take advantage of VOIP?

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